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United Kingdom voice guidelines

Voice calling guidelines for United Kingdom (GB), covering reachability, caller ID formats, DTMF support, and emergency services.

Locale overview

FieldValue
CountryUnited Kingdom
ISO codeGB
RegionEurope
Dialing code+44

Reachability

United Kingdom supports inbound and outbound calls for domestic, international, and toll-free number types.

Call typeInboundOutbound
DomesticSupportedSupported
InternationalSupportedSupported
Toll-freeSupportedSupported

Outbound caller ID restriction

Starting May 15, 2023, Ofcom regulations require that outbound caller IDs be valid and uniquely identify the caller, or contain a dialable telephone number. Outbound calls using invalid or non-compliant caller IDs will be blocked by the carrier network.

Caller ID

Call typeDirectionFormat
DomesticInbound+E.164
DomesticOutboundLocal format
InternationalInboundE.164 (non-guaranteed)
InternationalOutbound+E.164
Toll-freeInbound+E.164
Toll-freeOutboundLocal format

DTMF support

RFC 2833 DTMF format is supported for both inbound and outbound calls in the United Kingdom.

Emergency services

Calls to emergency services numbers in the United Kingdom are supported.

Compliance note

These guidelines summarize carrier requirements at the time of publication and do not constitute legal counsel. Verify that your implementation complies with all applicable telecommunications regulations in United Kingdom.