Revenue.io Product Updates: September 2026
Revenue AI
Conversation Agents — Field Mapping updates
Field mapping for Conversation Agents has been updated with smarter write behavior and a new rule type. Extracted insights are now written to Salesforce using a two-pass process: the full output is always stored in Revenue, and a Salesforce-optimized version sized to fit your field’s character limit is written to the mapped field. A new Append — Running Summary rule type synthesizes all previous extractions with each new one into a single continuously updated summary, so your field never fills up and stops updating.
Learn more about Conversation Agents
Conversation AI
Added Language Support
We’ve added 32 more languages for support in Conversation AI and Moments™. Conversation language can be set per user in Admin.
Learn more about our supported languages
RingDNA
Call Ended message
When a call ends in the dialar due to a network quality issue or the other participant ending the call, we now surface that as a dismissable message within the dialer to help the agent understand why a call ended if they didn’t end it themselves.
Insights and Reports
QBR report - update to Weekly Active Users
We updated the QBR report - Daily Active Users count to instead be a count of Weekly Active Users as it’s a better representation of active users and perceived value, while stripping out noise of daily variances.