Product Releases
Revenue.io Product Updates: October 19th 2023
Inroducing enhanced user experiences forviewing call recordings and Admin settings. ### Simplified Call Recording Playback All recordings will now play in a single place, eliminating the need to switch between our Conversation AI and admin recording players. Click on a call recording link from Salesforce or the admin console, and you’ll see the Conversation AI player appear for review. It’s a streamlined experience with a user-friendly player, relevant Salesforce info, and note-taking capabilities. No Conversation AI license? No worries! Your call recordings will still link to the Conversation AI player without issues. ### Intuitive Integrations Navigation Admins can find what they need faster! The Admin Console’s new “Integrations” menu helps you quickly manage all your Google, Exchange, Zoom, and Teams integrations. Navigating your account settings should be seamless and intuitive. This redesign is aimed to provide quick access and enhanced management. ### Streamlining Your Salesforce Settings Navigating the Salesforce settings within the Revenue admin has never been more intuitive, thanks to a fresh and organized redesign. This redesigned interface isn’t just about a modern look; it’s crafted to enhance your interaction with the platform. The refined layout eliminates unnecessary complexities, providing a clearer view and smoother navigation. Additional Feature Updates Revenue Intelligence
October 19, 2023
Revenue.io Product Updates: September 28th 2023
Generally AvailableFeatures available to all customers based on Licensing. ### The Coach Button Moved in RingDNA We heard you! Many users reported that the previous “Coach” button placement next to the Call Tools icon led to accidental clicks. In our commitment to an optimal user experience, we’ve now repositioned the “Coach” button to the bottom/last spot in the right-hand navigation bar. This redesign ensures intuitive navigation, reduces errors, and streamlines communication flow. Support Article Additional Feature Updates Conversation AI
September 28, 2023
Revenue.io Product Updates: September 7th 2023
Restyled Navigation in RingDNA Communications Hub What’s New? The main left-hand navigation bar along with the call tools bar (displayed on Lead and Contact details pages) have been restyled using modern, responsive components. Why Was This Built? Revenue is continually investing in improvements to the user experience in the RingDNA Communications Hub. As part of this larger effort, we have built a more modern and responsive navigation system.
September 7, 2023
Revenue.io Product Updates: May 1st 2022
Revenue.io Product Roadmap Another quarter is in the books for us at Revenue.io, and we wanted to give you a quick recap of the value we’ve delivered in the last 90 days as well as give you a peek into what we have planned on the roadmap for the coming quarter Features and value delivered in last quarter More out-of-the-box insights. Building on our new Revenue Intelligence Package , we dramatically improved the insights our customers have into their businesses.
May 1, 2022
Revenue.io Product Updates: January 1st 2022
Get Revenue insights for every booked meeting with automatic Salesforce Event creation A crucial part of a rep’s routine duties is booking meetings with buyers, and connecting that activity to relevant records in Salesforce is essential for tracking a customer’s journey. With our latest RingDNA update, every booked meeting using the [Revenue.io Calendar booking solution will automatically be logged in Salesforce as an Event for users with a connected Google or Exchange account. Those events will be associated with existing leads or contacts, based on the email addresses used by external parties booking time on a user’s calendar.
January 1, 2022
Revenue.io Product Updates: December 1st 2021
Deliver real-time guidance to international and non-English users with multi-language support Real-time guidance with Moments™ gives reps critical information at the exact moment they need it. Until today, Moments™ only worked best with US-English. We’re excited to announce that now, global corporations with an international presence or foreign language needs can deploy a localized version of Moments™ for non-native US-English speaking users. This extends the power of Moments™ beyond US borders and language barriers to deliver more accurate and relevant real-time coaching. Admins can configure an individual user’s Transcription Language in the Admin Console.
December 1, 2021
Revenue.io Product Updates: March 7th 2020
SMS Messaging Defaults Product Intelligent Dialer / SMS Impacted users Agents Feature/Benefit We have updated our SMS messaging tab to show messages by default from the logged in ringDNA user first. This helps not only speed up the load time of the tab but also present the most contextual messages first. Availability Global Pricing and Packaging Included in base dialer license Set Up No setup required
March 7, 2020
Revenue.io Product Updates: November 30th 2019
ringDNA v216/v217 Release Notes Release Date: November 30, 2019 Features Web Leads: “Newest Leads” now displayed first by default Previously, when users opened the Web Leads tab within the Softphone, the default sort order of leads was set to “Oldest Leads.” The logic for this previous implementation was to ensure that reps cleaned up the longest-waiting web leads first, so they could then proceed to newer leads as they dialed down a series of web leads. Based on feedback we’ve received, this logic has been changed to instead display the “Newest leads” as the active filter selected by default. This change will instead promote agents to call thefreshestleads by default, thus promoting responsiveness. Agents can still ensure that all leads are called, but instead of a cleanup exercise, it becomes one that is actionable on ensuring the quickest call-time to web leads triggered in the Softphone.
November 30, 2019