Enable Call Forwarding for RingDNA


To enable Call Forwarding in the RingDNA Communications Hub, follow these steps:

1.) Log into the Admin Console

2.) In the left hand navigation, under Products, click RingDNA and select the RingDNA Settings link:


3.) Scroll down to the Call Forwarding section:


4.) Turn on the Call Forwarding toggle:


Note: To lock or unlock your Call Forwarding preferences, click the lock icon next to the settings:


5.) Choose to enable or disable Call Forwarding Prompts. When enabled, to accept a forwarded call, the user at the forwarding number will be prompted to press a key to accept the call. This setting can be locked/unlocked.


6.) Use the Call Forwarding Timeout setting to set how long (in seconds) a forwarded call will ring before timing out. After timeout, the call is treated as a no answer. This setting can be locked/unlocked.


7.) To disable offline Call Forwarding, turn the Disable Offline Forwarding toggle ON. This setting can be locked/unlocked:



8.) Scroll to the top of the screen and click Save:





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