Revenue.io's Admin Console provides access to a large number of RingDNA Dialer reports which provide critical insights to Admins and Team Supervisors on rep behavior, call outcomes, and much more.
To access these reports, log into the Admin Console and click on "Reports" in the left hand navigation:
The list of available reports will be visible in the expanded Reports menu:
For details on each report available, see the links below:
- Average Call Duration by Day
- Call Distribution
- Call Duration By Day
- Call Durations
- Call Efficiency
- Call Events Dashboard
- Call Log
- Call Quality Dashboard
- Call Recordings
- Call Reports
- Call Transfer
- Caller Types By Day
- Call Volume By Day
- Conference Calls
- Message Volume
- Missed Ring Rates
- QBR Report
- Queue Metrics
- Spam Calls
- Supervisor Dashboard
- User Busy Presence Summary Reports
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