CallerDNA Overview

Accelerate Inbound Lead & Call Revenue

With CallerDNA, Marketers can clearly attribute call volumes and new leads to a variety of investments and clearly understand ROI in Salesforce. Revenue provides the #1-rated inbound call tracking solution made exclusively for Salesforce customers, offering plug-and-play integration with Salesforce campaigns and virtually any Salesforce field or object. 

  • Discover Which Marketing Investments Drive Inbound Calls - reveals which marketing sources drive the most leads, opportunities, and revenue from inbound calls. Track from any online or offline source, including AdWords, LinkedIn, Yelp, Instagram, and practically any other source.
  • Track the Source Of Every Inbound Call - Track which marketing campaigns and sources result in valuable phone calls.
  • Gain Detailed Marketing Performance Insight - Discover which marketing investments drive inbound calls and your most sales-ready leads.
  • Convert More Callers Into Customers - Sales reps convert more inbound callers into revenue thanks to campaign context and prospect interaction history.
  • Automatically Capture Call Data in Salesforce - 100% of inbound call data is automatically captured and logged in Salesforce.
  • Route Inbound Calls To The Right Reps - With easy-to-use drag & drop IVR, smart routing rules, and ACD.
  • Get Started Now With Plug and Play - Get call tracking running in Salesforce, on your website, or any other marketing source in minutes.
  • Ensure reps rapidly respond
 to leads - Trigger workflows to ensure that reps call new leads from high-value marketing channels immediately. 
  • Arm Reps with the right talking points - Trigger call scripts based on marketing campaigns to ensure reps have the right supporting marketing-approved language to support the needs of each unique campaign.
  • Set up an inbound call center in minutes - Create complex inbound call routing strategies in a matter of minutes while leveraging Salesforce data as decision logic. 

How do I get Started?

Follow the Quickstart Guide for Inbound Call Tracking Customers to get going with configuring your account to connect to Google Adwords and build your first call-tracking campaign.

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