Pause a Participant in a Sequence

Pause a Participant's Actions in a Sequence

To pause a participant's actions in a sequence:

  1. Navigate to the sequence you would like to manage.
  2. In the participants list of the Sequence Details tab you will see all of the leads or contacts associated with that sequence. 
  3. Scroll through the list or search for a record to isolate the record or records you wish to pause. 
  4. Select the checkbox next to the name of the participant you wish to remove
  5. Once selected press the "Deactivate" button that is presented on the top right of the page. 
  6. Once selected, the user will not be an active participant of the sequence.

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