Pause a Participant's Actions in a Sequence
To pause a participant's actions in a sequence:
- Navigate to the sequence you would like to manage.
- In the participants list of the Sequence Details tab you will see all of the leads or contacts associated with that sequence.
- Scroll through the list or search for a record to isolate the record or records you wish to pause.
- Select the checkbox next to the name of the participant you wish to remove
- Once selected press the "Deactivate" button that is presented on the top right of the page.
- Once selected, the user will not be an active participant of the sequence.