Call Custom Links

Overview

Custom call links give agents easy access to website links that they can share with prospects on a call in the dialer or assets that can help guide their conversations.

 

Manage Call Custom Links

RingDNA admins can add/update call custom links by going to Admin -> RingDNA -> Call Actions -> Custom Links.

Each call link must have a Label and a URL

 

Access Call Custom Links

Agents can access the custom links by clicking the Links icon on the right panel of the RingDNA Dialer. 




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