Revenue.io's Inbound Call Tracking functionality allows you to track which marketing campaigns and sources result in valuable phone calls. Sales reps can convert more inbound callers into revenue thanks to campaign context and prospect interaction history. Best of all, 100% of your inbound call data is automatically captured and logged in Salesforce.
Step 1: Log into your administrative account
- Go to Revenue.io.com
- Click Sign In in the upper right corner of the screen
- Log in using your regular Salesforce.com username and password
Step 2: Track your first marketing channel
Step 3: Route calls to your sales team
Revenue.io also makes it easy to route calls to your sales teams and specialists based on specific marketing campaigns, time of day, and other factors. Check out Call Routing Explainer: Call Flow Overview to get started.
Step 4: Associate tracking numbers with Salesforce
To measure and monitor the impact of your marketing efforts in Salesforce, you need to associate your tracking numbers with Salesforce campaigns.
Step 5: Managing tracking numbers
Over time, you may want to make changes to your tracking numbers. For example, you may wish to change routing, keywords, Salesforce campaign associations or other items. Learn how to easily manage Smart Numbers.