Step 1: Copy and paste this URL into your address bar:
Step 2: Locate the RingDNA Dialer extension titled:
RingDNA Intelligent Dialer for Salesforce
Step 3:You’ll notice there are two fields where you can enter your hotkeys:
- Activate the extension: This will bring ringDNA to the foreground upon pressing your hotkey
- Answer Call: This will automatically answer any inbound call upon pressing your hotkey
Choosing a hotkey combination is completely up to you. Just make sure that you don’t use a command that will overlap with the other actions you might use (italics, bold, underline, navigating through windows, etc.)
Note: The drop-down menu next to the “Answer Call” section allows you to answer a call globally (anywhere from your computer) or only when you are clicked into Chrome.