View SMS Thread with A Contact/Lead

Contact/Lead Details

If you want to view your message history with a particular contact/lead, you can execute a search for that contact/lead, click into the contact/lead details page and click the Message icon under Activity to load the SMS thread.

Clicking into the Contact/Lead Details Page from Search Results

Loading SMS thread

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View SMS Thread with A Contact/Lead

Contact/Lead Details

Clicking into the Contact/Lead Details Page from Search Results

Loading SMS thread

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