View SMS Thread with A Contact/Lead

Contact/Lead Details 

If you want to view your message history with a particular contact/lead, you can execute a search for that contact/lead, click into the contact/lead details page and click the Message icon under Activity to load the SMS thread.

Clicking into the Contact/Lead Details Page from Search Results


Loading SMS thread



Message History

You can also go to your Messages tab within RingDNA Dialer to view all your message threads:




Was this article helpful?