Whitelabel Error Page: Internal Server Error

Symptom

whitelabel.jpegCause

The Zoom account the user is trying to integrate is already associated to an account.


Solution

  1. Go to your installed applications in Zoom: 
  2. Find the ringDNA App and click remove to revoke access
revoke.jpeg
  1.  Click remove in the pop-up window. (Note: You do not need to select a reason to remove)
remove.jpeg
  1. Try connecting your Zoom account to ringDNA again.

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