Adding records to an Automatic Sequence requires the running user to have Guided Selling license/permissions. If your org uses third part integrations to update records--integrations that may not be licensed. To account for this, Guided Selling runs "Delegation" jobs that scan your org for recently updated records not currently in a Sequence and add them to a Sequence as necessary.
These Apex Jobs run by default every 5 minutes. If you are not using third-party integrations or speed-to-lead is not a primary concern, you can adjust these jobs to run hourly instead.
Configure Delegation Job Frequency
- Go to Salesforce Setup
- Access Custom Settings
- Edit Guided Selling Delegation Detail
- Click Manage on top
- Click New on top
- Set Hourly checkbox to True
When True, the jobs will run every hour, otherwise, they run every 5 minutes.