Overview
📊 Optimize Your Sales Pipeline with Revenue AI for Opportunity Inspection
A healthy pipeline is the foundation of sales success. Revenue.io’s Revenue AI for Opportunity Inspection analyzes your opportunities deeply, evaluates deal health, identifies risk indicators, and ensures alignment with your sales methodologies to help you make more informed, strategic decisions.
The Revenue AI chat feature within Revenue.io's opportunity pages reshapes how Sales Managers and Account Executives interact with their deals. For Sales Managers, this means a streamlined way to monitor deal progress, identify potential risks, and ensure alignment with strategic goals without wading through volumes of data. Account Executives benefit from immediate access to critical deal information, such as activity history, engagement analytics, and milestone achievements, empowering them to take proactive actions and make informed decisions.
Key Features:
- 💡 Actionable Recommendations: Provides specific next steps to help advance deals and mitigate potential risks.
- Opportunity Data Querying: Users can ask specific questions about an opportunity, drawing from various data sources such as conversation transcripts, emails, SMS, opportunity details, and contact roles. This provides a comprehensive view of the opportunity.
- Real-Time Generative Responses: The system generates real-time responses based on the user's query, giving insights into the current state of the opportunity, including recent interactions, deal progression, and any identified next steps.
- Suggested Prompts for Deeper Inquiry: To help users get the most out of the feature, the system suggests "opportunity-related questions" or conversation starters, prompting the user to ask deeper or more specific questions about the opportunity.
- Full Visibility: View questions previously asked to quickly jump to previous responses from Revenue AI.
- Granular Enablement: Asking Questions about an opportunity can be enabled or disabled for users who have a Revenue AI license to ensure that the right members of your team are provided the functionality they need.
- Feedback Loops and Rating System: Reps and managers can interact with the feedback by providing thumbs-up or thumbs-down ratings along with qualitative feedback to help improve chat performance.
- Transportability: Chat output can be quickly copied to a user's clipboard to be able to share it with others.
The Benefits:
- 🤖 Opportunity Analysis: AI-powered evaluation of each deal to assess potential outcomes and uncover risks.
- ⚠️ Risk Indicators: Highlights factors that could block deal progression, such as weak stakeholder engagement or stalled negotiations.
- 🎯 Informs Strategy: Enables reps and managers to prioritize the right opportunities and allocate resources effectively.
- 📈 Improves Forecasting: Enhances the accuracy of sales projections through deep insights into each opportunity.
- 🚀 Increases Win Rates: By identifying and addressing risks early, teams can close more deals and hit their targets.
- 📊 Supports Growth: Pinpoints high-potential opportunities that need extra attention for better sales outcomes.
- Build Champion Teams: Ensure that you are establishing relationships around a full deal evaluation team.
- Holistic Opportunity Insights: By leveraging related data like conversations, emails, and contact roles, the system provides deeper insights into the opportunity’s health, progress, and potential next actions. This helps sales reps and managers track the pulse of the deal.
- Access to Historical Data: Users can query historical data related to the opportunity, such as past engagements, key decision-makers, or previous challenges encountered during the deal's lifecycle.
Use Cases:
- 🔄 Pipeline Reviews: Managers and reps can use AI-driven insights to assess deal status and plan next steps.
- 🔧 Resource Allocation: Make data-backed decisions on where to focus time and effort for maximum impact.
- 📅 Strategic Planning: Align sales activities with broader business objectives using opportunity analysis.
- Actionable Next Steps: Users can ask questions about what actions they should take next to move the deal forward. The system can suggest steps based on the current state of the opportunity and recent engagements with the prospect.
How it Works
Revenue AI provides the ability to chat against your data within the Revenue Platform. It is contextually aware of the information that is presented to you to review. In the case of Opportunities, Revenue AI is trained on the detailed insights that are associated with an individual opportunity. Note that Revenue AI is only contextually aware of the opportunity that you are on and cannot answer general questions.
Given the rich information that Revenue captures and collects for each interaction along with their context, you can ask targeted questions to get at the heart of a deal. The data that powers Revenue AI's Ask a Question of an Opportunity are as follows:
- Opportunity Details - The information that makes up the current state of the opportunity including Amount, Close Date, Stage, Next Steps, Forecast Category, and more
- Opportunity History - The key milestone events in a deal such as changes to the close date, amount, and stage
- Contacts - The associated individuals to the deal. These include individuals who participated in a conversation that is linked to the deal and the opportunity contact roles who are explicitly linked to the deal.
- Activity History - The Emails, Calls, Video Meetings, SMS Messages, Events, and Tasks that are associated with the opportunity. Each activity's details, summary, and transcript are used within Revenue AI
Asking Questions of an Opportunity
To ask questions about an Opportunity, an account must have the Enhanced Analytics setting enabled. Enhanced Analytics provides Revenue with insight into your opportunities and the ability to create rich Opportunity Pages to capture a full view of your deals. Generative AI also must be enabled for your account to allow you to leverage features such as Conversation Summaries, Follow-up Emails, Coaching Feedback, Generative Scorecards, and Revenue AI. Learn more about Enhanced Analytics.
For a user to ask questions of a conversation, they must have a Revenue AI license, have the Generative Scorecard user setting enabled, and have the revenue intelligence opportunities settings enabled. Learn more about Revenue AI licenses and enabling Revenue AI features.
To ask questions about an Opportunity, navigate to the list of opportunities in the revenue application. Once there, you can select an individual opportunity that you want to inspect.
In the bottom right hand of the screen, you will see a new Revenue AI Chat button.
Select the Revenue AI chat button to open the Revenue AI chat window. You will see that the context of Revenue AI is set to the opportunity that you want to inspect and ask questions of.
To get started, a series of starter questions are provided for you to guide your questions based on best practices.
Once you have selected a starter, or asked your question of the opportunity, select the submit button.
Once you submit your question, Revenue AI will provide a detailed response based on the question that you have posted.