Managing Call Actions (settings for Dispositions, Notes, Links, Tools & Scripts)

Settings related to Call Dispositions, Call Notes, Call Custom Links, Call Tools & Call Scripts can all be found on the Call Actions page in the Admin Console. 

For a walkthrough of this page along with links out to each settings' respective articles, please see below:

Log into the Admin Console

https://app.ringdna.net/
Expand the RingDNA menu and select the Call Actions option

Manage Call Dispositions tab

For details on managing call dispositions, please review the following articles:

Call Notes Templates tab

For details on managing Call Notes, please review the following article:

Custom Links tab

For details on managing Custom Links, please review the following article:

Call Tools tab

For details on managing Call Tools, please review the following article:

Call Scripts tab

For details on managing Call Scripts, please review the following article:

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