Logging in using your Salesforce SSO

The RingDNA Communications Hub utilizes Salesforce OAuth to authenticate your login. If your Salesforce Organization utilizes an SSO service, you may need to specify your Salesforce Org's domain in order to be redirected to your SSO service.

Logging In with a Custom Domain

When you first access the RIngDNA Communication Hub after clicking login, you will be brought to Salesforce's standard login flow. Some SSO configurations restrict being able to authenticate using a username and password.

To be redirected to your SSO flow configured in Salesforce, you need to specify your Salesforce domain URL by clicking Use Custom Domain.


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To find your Custom Domain, refer to the URL of any Salesforce page currently open. It should look like this: MyDomainName.my.salesforce.com

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Insert your Salesforce domain in the text box and click Continue to be redirected to your Salesforce Organization's SSO login flow.

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