As you are creating Moments™ notifications in your account to drive behavioral change and contextual conversations, it's critical to understand how often notifications are triggering.
What insights can I draw from the report?
You can leverage the Checklist Adherence dashboard to get insights into:
- Understand notification relevance - If for example, you have 1000 conversations that a notification was relevant to but didn't trigger, what changes should you make to the targeting of that notification?
- See what types of notifications are triggering and at what rate over time
- See how often an individual notification is triggered and if you need to make changes to it's triggering criteria.
What is included in the report?
In the dashboard, we provide a series of statistic cards to summarize how often notifications of various types are triggered on relevant conversations and detailed charts to walk you through individual slices of engagement.
- Info Frequency Rate
- Warning Frequency Rate
- Alert Frequency Rate
- Checklist Rate
- Frequency Rate Over Time
- Frequency Rate by Notification Category
- Frequency Rate by Notification