When creating Email Actions and Snippets in Guided Selling, the Rich Text Editor (Also called a WYSIWYG Editor) is used to craft the messaging and design of emails that are sent from Guided Selling.
Included below are notable best practices to ensure you are getting the most out Guided Selling when creating your messaging strategy.
Text Formatting
When working in any Rich Text Editor, it's strongly recommended to perform formatting updates within the editor itself.
- Avoid Copy/Pasting from outside sources, which could introduce unwanted formatting/styling.
- If you are pasting from a website, online document, or external editor, it's recommended to paste without formatting and then update the styling within the editor.
- Windows: Ctrl + Shift + V
- Mac: Cmd + Shift + V
Merge Field Formatting
When using TextArea fields as a merge field in Guided Selling, line-breaks are not respected. To include a line break, the value in the TextArea field should be HTML formatted. Use the HTML line break tag <br> to insert a line break.
Example: This is Line 1<br> This is line 2<br> This is line 3
Dynamic Links using Merge Fields
Formatting With Tables
Tables are the backbone of all HTML email templates. They are a powerful tool for aligning content, like pictures and social media icons in an email signature.
Adding Tables
Click on the Table icon
Select the amount of rows to insert
With the table selected, click the Table icon again and choose Table Properties.
Modifying Table Properties
Here you can manage attributes of the table. TIP: To make the table's grid invisible, set the border width to 0px. You can also change cell padding and table width/height here.
To insert images into a table, click into a cell and select the insert image icon.
Nested Tables
By nesting tables within other tables, you can create more complex layouts for your email templates and snippets.