When troubleshooting Zoom recording access or transcription issues in Conversation AI, the Revenue.io Support team may request that you provide the Meeting UUID for your call recording. This UUID is a unique identifier assigned by Zoom to your Call Recording and allows Support to identify and troubleshoot issues pertaining to the recording.
- Navigate to your recent Zoom recordings: https://zoom.us/recording
- You can click Advance Search to constrain your results between dates
- Click into the recording to pull up the meeting and recording details.
- Check the URL to find your Meeting UUID and provide this to Support.