Reschedule an Action

Use the Participants tab or the Participant Overview Module to move an action to a different date and time.

Reschedule an action from Participants

To reschedule an action from the Participants tab:

Open the Action Menu from the overview module

• Click the menu dropdown on the right side of the action.
• Select Reschedule.

Choose a New Date and Time from the overview module

• Select the day and time when you want the action to appear next.
• The action is updated with the new Expected Execution Date.

Reschedule an action from the Participant Overview Module

To reschedule an action from the Participant Overview Module:

Open the Action Menu

• Click the menu dropdown on the right side of the action.
• Select Reschedule.

Choose a New Date and Time

• Select the day and time when you want the action to appear next.
• The action is updated with the new Expected Execution Date.

Related actions

• You can also reschedule actions from the Engage tab. For Engage-specific steps, see Reschedule Actions on Engage.