Automatic Activation Limits

Guided Selling allows only one sequence activation to run at a time across your org. This page explains why that guardrail exists and how Salesforce administrators can monitor the batch work while activation is in progress.

Why only one activation runs at a time

If two sequences could be activating at the same time, the same participants could temporarily match more than one sequence that is still enrolling records. Salesforce could then try to run overlapping data changes on the same records from two in-flight batch jobs, which creates conflicting outcomes.

To keep participant-to-sequence matching predictable and conflict-free, Guided Selling does not support concurrent activations. Enrollment stays one-to-one while activation processing completes.

What you see in Guided Selling

If an activation is already running and you try to activate another sequence, you see an alert: There is already a Sequence activation processing. Large Automatic sequences can take several minutes or longer to finish processing; when activation completes, you can activate the next sequence.

Monitor batch jobs in Salesforce

Salesforce administrators can confirm that enrollment batches are still running and wait for them to finish before activating another sequence.

1. In Salesforce, go to Setup.
2. In Quick Find, type Apex Jobs, then open Apex Jobs.
3. Create a new list view (or edit a view) with filters:
   • Apex Class = AssociateParticipantsBatch
   • Status = Processing
4. Save the view and refresh it as needed to monitor running jobs.
5. When the job completes, users can continue activating sequences in Guided Selling.